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Welcome to Truepickbd. By accessing or using our website, you agree to comply with the following Terms of Use. Please read them carefully before placing any order.


1. Acceptance of Terms

By visiting our website, browsing products, or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not agree, please do not use our website.


2. Use of the Website

You may use Truepickbd for:

  • Browsing and purchasing products

  • Contacting customer support

  • Accessing your order details

You must not:

  • Engage in fraudulent or illegal activities

  • Misuse the website or interfere with its security

  • Copy, reuse, or sell any content, images, or branding without permission


3. Products & Pricing

We sell men’s fashion accessories, caps, watches, and various everyday items.

  • All product descriptions, images, and prices are displayed as accurately as possible.

  • Prices and availability may change without notice.

  • In case of technical pricing errors, we reserve the right to cancel or modify the order.


4. Orders & Payment

Available Payment Methods

  • Cash on Delivery (COD)

  • bKash

  • Nagad

  • (Additional digital payment options may be added later)

Order Confirmation

Once you place an order:

  • You will receive a confirmation message

  • Your order may be cancelled if incorrect contact or delivery information is provided


5. Shipping & Delivery

We ship through reputed courier partners across Bangladesh.

  • Inside Dhaka: Estimated delivery within 1–2 days

  • Outside Dhaka: Estimated delivery within 2–5 days

Unavoidable delays (traffic, weather, courier issues) may sometimes occur.


6. Return & Exchange Policy

We follow a simple and fair policy:

Returns accepted only for damaged, defective, or wrong product deliveries
✔ You must notify us while receiving the product
✔ Product must be unused and in original packaging
✔ We do NOT accept returns for:

  • Change of mind

  • Size/fit issues for accessories/caps

  • Damage caused after delivery

If approved, we offer replacement or exchange, depending on product availability.


7. Intellectual Property

All images, product photos, descriptions, branding, logo, and website content are the property of Truepickbd.
You may not copy, reproduce, or distribute any of our materials without written permission.


8. User Accounts

If you create an account on our website:

  • You are responsible for maintaining password confidentiality

  • We may suspend accounts involved in suspicious or fraudulent activity


9. Limitation of Liability

Truepickbd is not responsible for:

  • Losses caused by courier delays

  • Incorrect address/information provided by the customer

  • Misuse of the product after delivery

We make every effort to ensure a smooth shopping experience.


10. Changes to These Terms

Truepickbd reserves the right to modify or update the Terms of Use at any time. Updated versions will be posted on this page.