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Frequently Asked Questions

SHIPPING

How Long Will It Take To Get My Package?

Delivery Time

We deliver all orders through reputed courier services to ensure safe and timely delivery.

  • Inside Dhaka City: Orders are typically delivered within 1–2 days after being placed.

  • Outside Dhaka (Anywhere in Bangladesh): Delivery usually takes 2–5 days, depending on location

PAYMENT

What Payment Methods Are Accepted?

Payment Methods

We offer multiple secure payment options for your convenience:

  1. Cash on Delivery (COD)
    Pay only after receiving your product—available in most areas.

  2. Mobile Banking

    • bKash (Personal)

    • Nagad

ORDER & RETURNS

Do I need an account to place an order?

No. You can place order without any account registration. 

How Can I Return a Product?

Return & Exchange Policy

1. Check Before Receiving
Please inspect your order carefully in front of the delivery agent.
If the product is damaged, defective, or does not match your order, you may return it immediately through the same delivery agent at no cost.

2. Change of Mind / Wrong Order/ Personal Reasons
If the product is correct and undamaged, but you wish to return or exchange it due to a change of mind, size/color issue, or any personal reason, you may still return it through the same delivery agent, but delivery charges will apply.

3. Conditions

  • The item must be returned unused, undamaged, and with original packaging.

  • All returns are subject to final inspection and approval by our team.